These Terms & Conditions govern your access to and use of Krilo, including the iPhone app, Apple Watch app, website, backend sync services, AI food analysis, AI meal planning, shopping-list features, Apple Health integrations, and subscription features.
Krilo is operated by Nicholas Gittings ("Krilo", "we", "us"), the operator with whom you enter into these Terms.
September 9, 2026 update: We have clarified operator identity and Australian and New Zealand consumer protections, including statutory remedies alongside Apple-managed billing and refunds.
Acceptance
By downloading, accessing, or using Krilo, you agree to these Terms. If you do not agree, do not use Krilo.
Eligibility and License
You must be legally able to enter into these Terms. Krilo is not intended for children under 13, and users under 18 should use Krilo only with permission from a parent or guardian. Krilo's AI features — AI photo analysis, AI text meal parsing, AI meal-plan generation, AI food-search estimates, and AI ingredient decomposition for shopping lists — are processed through Google Gemini and are available only to users 18 years or older. By enabling AI Data Sharing you represent that you are at least 18. Krilo's other features, including manual entry, barcode scanning, favorites, Prep planning, Apple Health trends, and the Apple Watch app, remain subject to the age terms above. Subject to your compliance with these Terms, Krilo grants you a limited, non-exclusive, non-transferable, revocable license to use the app for personal nutrition, fitness, and meal-planning purposes.
Accounts
Krilo may use Sign in with Apple, email/password login, or other supported authentication methods. You are responsible for keeping your device, password, and account access secure. You may not impersonate another person, use another user's account without permission, or provide false account information.
You may erase your synced health data while keeping your account, download a copy of your data, or delete your Krilo account in the app. Erasing data or deleting your account does not cancel an App Store subscription or guarantee an Apple refund; subscription management and App Store refund requests are handled by Apple. This does not limit statutory remedies against Krilo under the consumer-rights section below.
Subscriptions and Billing
Krilo Premium is offered through monthly and annual auto-renewable subscriptions, with an introductory free trial when eligible. Prices, trials, renewal terms, and offers may vary by region or App Store configuration. The App Store purchase sheet controls the final price and billing terms shown to you at purchase.
Subscriptions are billed and managed by Apple through the App Store. Unless canceled at least 24 hours before the end of the current period, subscriptions automatically renew. You can manage or cancel your subscription in iOS Settings under your Apple ID subscriptions.
Krilo does not process your payment card information. App Store refund requests and billing disputes can be submitted through Apple's refund process. Apple's policies and workflow do not exclude or restrict statutory remedies against Krilo; you may also contact us at support@krilohealth.com to seek those remedies. If any subscription description in Krilo conflicts with the App Store purchase sheet, the App Store purchase sheet controls, subject to your non-excludable consumer rights.
AI and Nutrition Accuracy
You must be 18 or older to use Krilo's AI features. Do not enable AI Data Sharing if you are under 18.
Krilo asks before first sharing covered content with Google Gemini. You may decline or later withdraw that permission in Account settings; doing so blocks new Gemini requests but cannot recall a request already submitted for processing.
Krilo provides calorie, macro, meal-plan, shopping-list, food-search, and recovery-related estimates. Some estimates are generated by AI photo analysis, AI text meal parsing, food-search fallback estimates, AI meal-plan generation, or AI ingredient decomposition. These estimates may be incomplete, inaccurate, delayed, unavailable, or unsuitable for your specific needs. You are responsible for reviewing and correcting entries, meal plans, shopping lists, and estimates before relying on them.
Krilo is not a medical device and does not provide medical, nutritional, diagnostic, treatment, eating-disorder, diabetes-management, pregnancy, clinical nutrition, or emergency advice. Consult a qualified healthcare professional before making health, diet, weight-loss, athletic, medication, or medical decisions.
Do not use Krilo as the sole basis for clinical nutrition, medical care, safety-critical decisions, or treatment of any medical condition.
Apple Health and Device Integrations
Apple Health access is optional and controlled by iOS permissions. If you grant access, Krilo may read selected Apple Health data, including activity, body, workout, heart, respiratory, temperature, and sleep data, to provide calorie adjustments, Trends, Recovery, Sleep, and Strain features. You may revoke access at any time in iOS Settings.
Scores, trends, rings, summaries, and recommendations based on Apple Health data are informational estimates only. They are not medical or safety advice.
Acceptable Use
You agree not to misuse Krilo, including by:
- Attempting to reverse engineer, scrape, overload, or disrupt the app, backend, or APIs.
- Bypassing subscription controls or access restrictions.
- Uploading illegal, harmful, infringing, or abusive content.
- Using Krilo to build a competing service through unauthorized access or data extraction.
- Violating applicable laws or third-party rights.
Your Content and Data
You retain ownership of your food logs, photos, text descriptions, meal-plan prompts, planned meals, favorites, feedback, and other content you submit. You grant Krilo a limited license to process that content as needed to provide the app, including syncing entries, analyzing meal photos and text, generating meal plans, building shopping lists, verifying subscriptions, maintaining security, and responding to support requests.
Intellectual Property
Krilo, including its software, design, branding, workflows, text, and other materials, is owned by Krilo or its licensors and is protected by intellectual property laws. These Terms do not transfer ownership of Krilo intellectual property to you.
Third-Party Services
Krilo relies on services such as Apple, Google Gemini, Open Food Facts, USDA FoodData Central, hosting providers, and email providers. Shopping-list features may provide retailer search links. Your use of those services through Krilo may also be subject to their terms and policies. Subject to the non-excludable consumer rights below, Krilo is not responsible for third-party service outages, data inaccuracies, search results, retailer availability, pricing, product substitutions, or policy changes.
Non-Excludable Consumer Rights — Australia and New Zealand
Nothing in these Terms, including the warranty disclaimer, limitation of liability, third-party-service provisions, Apple terms, or billing and refund provisions, excludes, restricts, or modifies any guarantee, right, or remedy that cannot lawfully be excluded, restricted, or modified.
For consumers in Australia, this includes guarantees under the Australian Consumer Law. For consumers in New Zealand, this includes guarantees under the Consumer Guarantees Act 1993 and protections under the Fair Trading Act 1986. Applicable guarantees include services being provided with reasonable care and skill and being fit for a purpose made known to the supplier, subject to the applicable law.
If Krilo fails to meet an applicable guarantee, you may be entitled to remedies such as having the failure remedied, cancellation, a refund, or compensation, depending on the nature and seriousness of the failure and the applicable law. Apple-managed billing does not remove your right to seek a statutory remedy against Nicholas Gittings as Krilo's operator. Contact support@krilohealth.com for help with a claim. See the ACCC's consumer guarantees guidance and New Zealand Consumer Protection's guidance.
Warranty Disclaimer
Subject to the non-excludable consumer rights above and to the extent permitted by law, Krilo is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.
Limitation of Liability
Subject to the non-excludable consumer rights above and to the maximum extent permitted by law, Krilo and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, health outcomes, nutrition decisions, shopping decisions, training decisions, or recovery decisions arising from use of the app.
Apple Terms
If you download Krilo from the App Store, your use of the app is also governed by Apple's standard Licensed Application End User License Agreement, together with Apple's other applicable App Store terms.
Termination
You may stop using Krilo at any time. We may suspend or terminate access if you violate these Terms, create security risk, misuse the service, or if continued operation is no longer commercially or technically practical.
Changes
We may update these Terms from time to time. If changes are material, we will provide notice where appropriate. Continued use of Krilo after changes take effect means you accept the updated Terms.
Governing Law
These Terms will be governed by applicable United States federal and state law, excluding conflict-of-law rules. If a mandatory consumer-protection law gives you rights that cannot be changed by contract, those rights still apply.
Contact
Questions about these Terms can be sent to support@krilohealth.com.